> For the complete documentation index, see [llms.txt](https://docs.senseloaf.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.senseloaf.ai/integrations/sap-successfactors-hr-workflow-guide.md). # SAP SuccessFactors — HR Workflow Guide What happens after SAP SuccessFactors is connected, and what your team can do from there This guide is for recruiters and hiring managers using SIA with SAP SuccessFactors. Once connected, SIA automatically syncs your open job requisitions and candidate applications so you can run AI-powered matching, prescreening, and interviews without leaving your existing workflow. Results come back into SuccessFactors as a score on the application, as a comment on the candidate's record, and as movement through your applicant statuses — nobody on your team has to re-type, re-upload, or switch between two systems. {% hint style="info" %} **Note:** SAP SuccessFactors must be connected to SIA before any of this applies. If it hasn't been set up yet, ask your IT admin to follow the SAP SuccessFactors IT Setup Guide. {% endhint %} ### How requisitions sync from SAP SuccessFactors SIA checks your SAP SuccessFactors account every 15 minutes and pulls in every open job requisition automatically, along with any screening questions attached to it. There's no manual job creation needed on your end. For each requisition it finds, SIA sets up three things automatically: * **Job details** — the role, description, and requirements come across as-is from SAP SuccessFactors * **A default resume matching strategy** — a starting set of criteria to score candidates against, based on the requisition itself, so scoring can begin right away * **Workflow activation** — if the requisition already has a SIA user assigned, it goes live immediately and starts evaluating candidates If a requisition doesn't yet have a SIA user assigned, it's held in **Draft** rather than going live — nothing is evaluated or acted on until someone is assigned to own it. ### Using screening questions as matching criteria If your job application in SAP SuccessFactors has screening questions attached, SIA pulls in both the questions and each candidate's responses. You can turn any of these into a scored shortlisting criterion in your matching strategy, alongside skills and experience. To add one, just tell SIA what you want in plain language while setting up the matching strategy. For example: *"Include a criteria on this screening question — 'Are you authorized to work in this country?'. Only Yes should qualify."* SIA adds it as a scored criterion right away. No separate setup screen, no configuration file to edit. ### How candidate statuses sync back to SAP SuccessFactors As candidates move through your hiring workflow in SIA, their status updates sync back to SAP SuccessFactors — keeping your candidate pipeline aligned across both systems. Instead of manually updating candidates in multiple places, your team can manage the workflow in SIA and the relevant status changes reflect in SuccessFactors automatically. SIA works with whatever applicant statuses your organisation already has configured — there is nothing new to create just to make this work. Whenever a candidate is shortlisted in SIA — whether your team does it manually or it happens automatically off a score — they are moved to the matching status in SAP SuccessFactors, using the status mapping configured for your organisation. The same happens when a candidate is disqualified. If a status ever doesn't sync the way you expect, that mapping is the first thing to check — reach out to the Senseloaf team at and it'll get sorted. ### Candidate sync and shortlisting Alongside requisitions, SIA pulls in applications from SAP SuccessFactors every 15 minutes for every active requisition, evaluates each one against that requisition's matching strategy, and ranks them by grade in the Candidate Listing — so your team opens a ready-sorted list rather than a raw pile of applications. ### What lands back in SAP SuccessFactors Every SIA evaluation — resume matching, prescreening, or an interview — flows back onto the candidate's application in SAP SuccessFactors in two ways: **As a value in the senseScore custom field** — only if your organisation has created it as part of the IT setup. This is what makes the score sortable on the Candidate Workbench. **As a plain-text comment on the application** — always happens, no setup required. The comment shows the grade, summary, and a link to the full report in SIA. SAP renders comments as plain text, so there's no special formatting. Your team can review the evaluation outcome directly from SuccessFactors with key insights at a glance. When they want to go deeper, they can jump straight into the full evaluation report in SIA. This gives hiring teams the flexibility to review from SuccessFactors when they need a quick decision, or open SIA when they want the full picture. ### Interact with your SAP SuccessFactors data in SIA Chat Once SAP SuccessFactors is connected, you can ask SIA about jobs, candidates, notes, and pipeline stages in plain language directly from SIA Chat. The prompts below are a starting point — explore more from directly within the SIA platform. {% prompt description="Getting started" icon="bolt-lightning" openInAIProviders="false" %} ```markdown What can I do with my SAP SuccessFactors integration? ``` {% endprompt %} {% prompt description="Jobs and Application Status" icon="rotate" openInAIProviders="false" %} ```markdown How many candidates are in each stage of the [Job Title] pipeline? ``` {% endprompt %} {% prompt description="Update Notes" icon="file-import" openInAIProviders="false" %} ```markdown Add a note to [Applicant Name] from [Job Name] in SAP SuccessFactors: strong on system design, weak on SQL. ``` {% endprompt %} {% prompt description="Stage Changes" icon="rotate" openInAIProviders="false" %} ```markdown Which candidates moved stages today because their score changed? ``` {% endprompt %} ### **Connecting your other tools** SIA Chat isn't limited to SAP SuccessFactors. Since your other tools are connected to SIA too, you can act on the same candidates and jobs across Slack, Google Workspace, and email without leaving the conversation. Ask SIA to hand off a shortlist, a report, or a scheduling task to whichever tool your team actually works in — it'll route the request to the right connector automatically. {% prompt description="Share update in channels" icon="paper-plane-top" openInAIProviders="false" %} ```markdown Post today's shortlisted candidates to our #hiring Slack channel. ``` {% endprompt %} {% prompt description="Export Date to Google Sheet" icon="file-import" openInAIProviders="false" %} ```markdown Export this week's shortlist to a Google Sheet for the hiring manager. ``` {% endprompt %} {% prompt description="Send Emails" icon="paper-plane-top" openInAIProviders="false" %} ```markdown Send an email invite to [Candidate Name] for the next interview round. ``` {% endprompt %} {% prompt description="Schedule Meetings" icon="calendar-day" openInAIProviders="false" %} ```markdown Schedule a screening call with [Candidate Name] on my calendar for next week ``` {% endprompt %} ### Setting up and managing your workflow For everything else, writing jobs, configuring agents, activating workflows, screening candidates, and shortlisting, the process is the same as the standard Senseloaf setup. Refer to the articles below: * Configuring resume matching → [Create Matching Strategy](https://docs.senseloaf.ai/hiring-workflows/create-matching-strategy) * Setting up prescreening → [Configure Prescreening](https://docs.senseloaf.ai/hiring-workflows/configure-prescreening) * Setting up interviews → [Plan AI Interview](https://docs.senseloaf.ai/hiring-workflows/plan-ai-interview) * Automating candidate progression → [Set Pipeline Automation](https://docs.senseloaf.ai/hiring-workflows/set-pipeline-automation) * Reviewing your candidate pipeline → [Candidate Listing](https://docs.senseloaf.ai/agents-output/candidate-listing) * Shortlisting and disqualifying → [Shortlist and Disqualify](https://docs.senseloaf.ai/candidate-pipeline/shortlist-and-disqualify) --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. 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